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Frequently asked questions
The short answers to what people ask us most about our products, quality, and ordering. Still stuck? We're happy to help.
The Basics
BioPure Labs is a science-forward wellness and research brand offering high-purity, precisely dosed products, manufactured to a clinical standard. You can read more on our About page.
Every BioPure product is made in Canada, manufactured in a GMP-compliant, USP, FDA-registered facility under strict quality controls.
Our current catalog is our 2% Methylene Blue USP-grade solution and 30 mL multidose Bacteriostatic Water. Browse everything in the shop.
No. We provide factual product information only — specifications, quality, and handling. We can’t offer medical guidance or advise on personal use. For questions about whether a product is appropriate for you, please consult a qualified healthcare professional.
Our Products
A 2% Methylene Blue solution, USP grade, formulated to deliver an accurate 1 mg per drop for precise, controlled dosing. It is alcohol-free and supplied in a shatter-proof, leak-proof, BPA-free bottle with a secure lever cap. See the product page for full details.
A 30 mL multidose sterile solution with 0.9% benzyl alcohol added as a preservative, latex-free, in a durable, impact-resistant bottle designed for stable repeated access. As printed on the label, it is not for use in newborns. See the product page.
The 2% solution is formulated to deliver 1 mg of methylene blue per drop, so each measure is consistent and repeatable.
Our Methylene Blue bottle is shatter-proof, leak-proof, and BPA-free with a secure lever cap for clean, measured dispensing. Bacteriostatic Water ships in a durable, impact-resistant multidose bottle.
Quality & Testing
Yes. Our products are USP-grade certified and tested to be free from contaminants and heavy metals.
Our products are USP-grade and manufactured in a GMP-compliant, USP, FDA-registered facility held to rigorous standards.
Yes — see our Certificates of Analysis page for what we test for and how to request the COA for your product.
Yes — every BioPure product is proudly manufactured in Canada.
Handling & Storage
Store in a cool, dry place away from direct heat and sunlight, and keep the cap securely closed between uses. Always follow the storage guidance printed on the product label.
The secure lever cap is designed for clean, measured dispensing one drop at a time, so you get consistent 1 mg-per-drop measures from the 2% solution.
Please refer to the expiry or best-before date and any storage instructions printed on your product’s label.
Ordering & Shipping
We ship across Canada, with free shipping on Canadian orders over $75. Full details are on our Shipping & Returns page. If you don’t see your destination at checkout, please contact us.
Orders are typically prepared within a few business days. You’ll receive tracking by email once your order is on its way.
Yes — we email you tracking details as soon as your order ships.
Yes. If you’d like to stock BioPure or partner with us, tell us about your business on our wholesale page.
Returns
Full details are on our Shipping & Returns page. If something isn’t right with your order, please reach out and we’ll do our best to make it right. Note that, for safety and quality reasons, opened consumable products may not be eligible for return.
We’re sorry about that. Send us a quick photo within a few days of delivery through our contact page and we’ll sort it out.
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